Lost Your Password?
Remembered it? Back to sign in
Other ways in
No longer have that email?Support can verify you another way
Never had an account?Create one free in under a minute
SSL SecuredEncrypted end to end
One-Time LinkSingle use only
24/7 SupportAlways online
What Happens Next
Nothing to install and no support ticket needed. The whole recovery takes about a minute from here.
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We send the link
A one-time recovery link lands in your inbox, usually within 60 seconds. Check spam if it hides.
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You set a new password
The link opens a secure page where you choose a fresh password. The old one dies the moment you save.
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You are back in
Sign in straight away. Your balance, orders and API key are all untouched.
The link expires. For your safety it only works once and only for a short window. If it lapses, just request a new one.
Good To Know
Recovery, Answered
The email has not arrived
Give it two minutes, then check spam and promotions. Still nothing? Make sure you typed the exact address used at signup — a reset is only sent to a registered email.
How long is the link valid?
Only a short window, and it works exactly once. If it expires or you open it twice, simply request a new link from this page — there is no limit on requests.
Is my account still safe?
Yes. Requesting a reset changes nothing until you actually set a new password. Your balance, order history and API key stay exactly as they were.